People are complicated, right? Hard to understand sometimes… where they’re coming from; why they react the way they do; what they’re trying to achieve.
Herzberg Smith & Co’s experts meet business owners and leading executives every day who are perplexed by the human condition and peoples’ ways. Still, the primary task of these leaders is to get their people to do what the organization needs them to do. They tell us it’s often like herding cats, trying to convince their direct reports to achieve great organizational objectives. It never seems to work nearly as well as the leaders had hoped.
We’ve heard more than one senior executive say, “This business would be easy if it weren’t for the employees and our customers.”
People can be difficult, stubborn and hard to motivate. They seem by nature to avoid challenges, find their own preferred ways of doing things, and to resist authority. But science knows this is all just natural human behavior.
So can it be done? Is there a way to understand human dynamics and create an organization which:
Asks and rewards workers to contribute in a way that is meaningful to them and that they enjoy?
Is consistently effective and efficient, and that sustains organization growth, success and profitability?
Understands and serves the needs and wants of ideal customers, who in turn help bring in more ideal customers?
Is a pillar of their community, serving a compelling purpose that strengthens and empowers the community’s quality-of-life?
In our and our clients’ experience, the answers to all four questions is “yes”. The human science behind Herzberg Smith & Co’s systems is accepted and well understood by human dynamics experts. And our high performance organization applications are tried and proven across dozens of different industry sectors, in different cultures worldwide. We know, we’ve been there ourselves – serving in more than 20 industries, and across six continents.
Herzberg Smith & Co holds the human dynamics keys to unlocking the extraordinary potential of your leaders, your workforce, and even your ideal customers.
Let’s talk more about this together. Contact Us